As Director of Finance for NFNY Hotel Management UC, I have had the opportunity to work with Colleen Keating, Managing Director for Solvipay, for over the past 10 years. Having served as a finance professional and executive for several hotel groups for the past 40 years, I have come to understand the importance of reliability and responsiveness from a payment processor partner. We have been extremely satisfied with our experience dealing with Colleen and her team. They have created merchant accounts for a11 of our properties and restaurants, and with strong collaboration, they have been able to provide all the customized reporting that we require.
For those times we face any issues related to our point-of-sale system or the gateway, their team is always able to effectively resolve it in a timely manner. With 95% of our payments coming via credit card, their reliability has been extremely important in ensuring stable operation.
In addition, along with their reliability and professionalism, Colleen and her team are forward thinking, always assisting me with new technology and provided the newest innovation which has made us more efficient and add to our bottom line. Based upon my many years of experience working with them, I strongly recommend Colleen and Solvipay for your payment processing needs.